Delivery Policy

At My Fleur Boutique, we take pride in delivering fresh, handcrafted floral arrangements across New York and New Jersey with care and precision.

Where We Deliver

We currently deliver to:

• New York City (all five boroughs)

• Select areas of New Jersey

To confirm availability in your area, please enter your zip code at checkout or contact us directly.

Delivery Schedule

• We deliver 7 days a week – Monday through Sunday

• Same-day delivery is not available

• Orders must be placed in advance to allow for proper preparation and scheduling

Delivery Timing

Deliveries are made during standard daytime hours.
While we do our best to accommodate preferred delivery windows, exact delivery times cannot be guaranteed.

Substitutions

Due to seasonal availability, some flowers may be substituted with blooms of equal or greater value, while maintaining the original design and color palette.

Special Delivery Instructions

You may include specific delivery instructions at checkout (e.g., building access details, safe drop-off locations).

If no one is available to receive the order:

• Our courier may leave the arrangement at the door (if weather permits), with a neighbor, or with a doorman/concierge

• In some cases, we may contact the recipient to coordinate redelivery

Incorrect Addresses or Delivery Issues

Please double-check all delivery information before placing your order.
My Fleur Boutique is not responsible for:

• Delays or failed deliveries due to incorrect or incomplete addresses

• Missed deliveries due to inaccessible locations or lack of recipient contact

Once a delivery has been completed to the address provided, we are no longer responsible for the product.
This includes theft, damage, or product deterioration after delivery.

Product Safety Disclaimer

Our floral arrangements are for decorative use only and may include materials such as:

• Sharp floral stems or wires

• Glass, ceramic, or other breakable containers

• Natural elements that may be toxic or cause allergic reactions if ingested

• Floral foam, preservatives, ribbons, or other decorative elements, etc.

Please handle all items with care and keep out of reach of children and pets.

By placing an order with My Fleur Boutique, you agree to accept full responsibility for the safe use, placement, and handling of our products once delivered.
My Fleur Boutique is not liable for any injury, allergic reaction, misuse, or accidents involving our products after delivery.

📧 Questions? Email us at info@myfleurboutique.com